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King's Birthday – Operational Support Availability

Due to multiple states recognising Monday 8 June as a public holiday, operational support availability will be reduced. The following arrangements will apply:

• •Broker Assist: Available during normal business operating hours

• •Lending Services & Credit Coaching: Not available

• •Broker Monitoring & Advice: Reduced capacity – available via email only. Level 1 SLA remains unchanged

• •Commissions: Not available

• •Franchise Operations/ Accreditations: Reduced staffing – available via email

Thank you for your understanding.