I can't access my minisite

Getting an error message when you are trying to access your minisite?

It may be the case where you haven't cleared your cookies in a while and things have got a little sticky...

If you'd like to know how to clear your cookies follow the instructions below. Alternatively, try it out in an incognito window and you should be ok. See below on how to go incognito.

1. Click the Padlock symbol next to the URL
   
   
2. Select Cookies. A pop-up window will appear.
   
   
3. Click Remove until there is nothing in the Allowed Tab. 
   
   
   
   
4. Click Done.
   
   
5. Refresh the page and try again.

If this hasn't worked for you it may be an access issue - pop through a request and we can look into it for you.